Privacy Policy

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Introduction

Shri Nath Palace operates the website deogharhotel.com to help pilgrims and travellers find and book a comfortable stay in Deoghar. We respect your privacy and are committed to handling your personal information responsibly. This policy describes what we collect, why we collect it, and the choices you have.

Information we collect

We only collect the information we need to respond to your enquiry and manage your booking:

• Enquiry form details — when you use our enquiry form, we collect the name, phone number, email address, check-in and check-out dates, number of guests and any message you choose to provide.
• Call and message details — when you call or WhatsApp us to book, we may note your name, contact number and stay preferences so we can process and confirm your reservation.
• Basic website data — like most websites, our hosting may automatically log standard technical information such as your browser type and approximate location for security and to keep the site working reliably.

We do not knowingly collect sensitive personal information, and we do not collect data from children.

How we use your information

Your information is used only for legitimate booking and service purposes, including to:

• respond to your enquiry and share room availability and tariffs;
• make, confirm and manage your booking at Shri Nath Palace;
• contact you about your stay, arrival or any changes; and
• improve our service and keep our website secure.

We do not sell your data

We do not sell, rent or trade your personal information to third parties for marketing. We may share limited details only with trusted service providers who help us operate — for example a hosting or messaging provider — and only to the extent needed to serve you. We may also disclose information if required by law.

Data retention

We keep your enquiry and booking details only for as long as needed to serve you and to meet reasonable business and legal requirements, after which the information is deleted or anonymised.

Cookies

Our website uses minimal cookies and similar technologies that are necessary for the site to function and, where applicable, to understand basic usage. You can control or disable cookies through your browser settings; some features may not work as intended if cookies are disabled.

Your choices and rights

You may ask us to access, correct or delete the personal information we hold about you, or ask us to stop contacting you. To make a request, simply write to us at stay@deogharhotel.com and we will respond within a reasonable time.

Contact us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at stay@deogharhotel.com or call +91 98915 30244. You can also reach us through our contact page.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.